Question 1

How do I add my first client?

Accepted Answer

Go to the Clients section and tap 'Add Client'. Enter the client's name, contact details and any care notes. You can add more details later.

Question 2

How do I create an invoice?

Accepted Answer

Go to Invoices and tap 'New Invoice'. Select a client, add your hours and rates, and Lemon Hub will generate a professional PDF you can download or share.

Question 3

How do I log a care visit?

Accepted Answer

Go to Schedule and tap 'Log Visit'. Select the client, enter the date and times, add any notes about the visit, and save.

Question 4

Can I use Lemon Hub on my phone?

Accepted Answer

Yes. Lemon Hub is designed to work on your phone. You can install it as an app from your browser for quick access.

Question 5

How do I cancel my subscription?

Accepted Answer

Go to Settings and select your subscription. You can cancel at any time with no fees or penalties.

Question 6

How do I get help?

Accepted Answer

Use the support feature inside the app, email us at hello@lemonhub.co.uk, or browse the guides in this help centre.

Help Centre

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Managing clients

Logging visits

Creating invoices

Payments and billing

Documents

Getting started

Frequently asked questions

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